環境，注冊程序及費用，學校的歷史，校名的變遷，建筑及開放時間，設施，制度，教學，教職員工，選課，學生常見問題及建議。一般由admissions officer 或school counselor來向新生介紹。
設施

facilities設施,divisions系,departments系,campus校園,common room/house公共休息室,canteen食堂,dining hall食堂,cafeteria自助餐廳,accommodation住宿,dorm/dormitory,parking lot/area停車場,car park停車場,shopping mall購物中心,teaching building,lecture theatre階梯教室,administration/admin office管理辦公室,laboratory/lab實驗室,student union,society,club,auditorium會堂，禮堂,lounge,gymnasium/gym體育館,playground,locker room更衣室,library,the school of law法學院,law faculty法律系/學院,new students enrolments新生報道處,recreation center娛樂室
教師

dean系主任，院長，student/school counselor輔導老師，tutor/mentor導師，principal/president校長，chancellor名譽校長，faculty教職員總稱，lecturer上課的老師，coordinator協調員，support tutor指導老師,director of studies督學,
學生常遇見問題及建議

deadlines截至日期,attendance出勤率,homesickness想家,financial財務的,too high expectations期望值太高,plagiarism作弊,language,shy,living with students from his own country,wrong courses選錯了專業,technical terms/vacabulary科技術語/詞匯